Terms and Conditions

For any time the contract concluded with us, the payment method chosen by you depends on:

Bank Transfer
We accept your order by sending a declaration of acceptance in separate e-mail, in which we give you our bank details.

For all orders via our online shop by consumers and entrepreneurs the following terms and conditions apply.

A consumer is any natural person who concludes a legal transaction for purposes that cannot be attributed primarily to his commercial or self-employed professional activity. Entrepreneur is a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its commercial or self-employed professional activity.

These General Terms and Conditions shall also apply to future business relations with entrepreneurs without us having to refer to them again. If the entrepreneur uses conflicting or supplementary general terms and conditions of business, their validity is hereby objected to; they only become an integral part of the contract if we have expressly agreed to them.

Contracting Party, Conclusion of Contract
The sales contract is concluded with UNOPTIX LTD.

By placing an order on our website, we make a binding offer to conclude the contract for these articles. You can add any products into the shopping basket without obligation. The contract is concluded by clicking “proceed to Checkout, Confirm to Payment or Submit Order (for payment by Bank Transfer)” in checkout page. It means you accept the offer of the goods contained in the shopping basket. Immediately after submitting the order, you will receive a confirmation email.

You can correct the order information when orders haven't entered the dispatch process by informing your sales representative in advance in written notice. Orders containing customized items or in other special conditions cannot be updated or canceled once they enter “processing” status.

Terms of Delivery
Unoptix offers delivery options including UPS STANDARD, UPS SAVER, UPS EXPRESS, DHL EXPRESS, DHL EXPRESS 9:00 service, UPS Express Plus Next day 9:00 Service, etc. And orders qualified for FREE Delivery are shipped by UPS STANDARD or DHL EXPRESS. If the customer needs to change shipping address or shipping method, any additional fee should be born by the customer. You can check more details on checkout or Shipping & Delivery page.

Payment Terms
In addition to the stated product prices, shipping costs are added. And in accordance with applicable laws, Unoptix is also obliged to charge VAT for orders delivered to listed regions. You can find out more about the subtotal amount on checkout page. Besides, additional charges for customs clearance would have to be born by the recipient once the package reached the destination country.

We accept the following payment methods.

Bank Transfer
On checkout page, Unoptix provides bank account details for you to complete payment in bank. Our Finance Department will check amount and update payment status regularly. You can also keep the payment receipt issued by bank and send it to your sales representative for quicker response.

You can also find Unoptix account information in payment methods page or order details page (if you choose to pay by Bank Transfer).

Purchase Order
The purchase order(PO) is a legally binding document between purchasers and Unoptix. It should define every single detail of the purchase, such as quantities, agreed prices, delivery date and so on.

Under an agreed payment term & condition, purchase orders from approved customers are accepted by us and allow you to buy and receive products or services without immediate payment.

Unoptix now offers standard Net 30 term for purchase orders to approved businesses. Other payment terms such as Net 15, Net 45, etc, are also available per your business requests.

Reservations of Title
Every item delivered remains property of Unoptix until payment has been fully made. For entrepreneurs, the following shall apply in addition.

We reserve title to the goods until all claims arising from an ongoing business relationship have been settled in full. You may resell the reserved goods in the ordinary course of business; all claims arising from this resale are assigned to us in advance - irrespective of any combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You remain authorized to collect the claims, but we may also collect claims ourselves if you do not meet your payment obligations.

Warranty and Guarantees Claims
Information on any applicable additional guarantees and their exact conditions can be found in the product and on special information pages on our website.

Customer service: You can contact our customer service for questions, suggestions and complaints on weekdays from 8:30 am to 5:30 pm by [email protected].

The content of Unoptix website has been created to the best of their knowledge and belief and has been checked at the time of this writing. Unoptix asks for your understanding, that nevertheless they cannot guarantee the function, actuality, rightness, completeness or quality of information (our own as well as other authors).

Unoptix assumes liability for the company and its vicarious agents - without having agreed the amount of damages - if fundamental contractual obligations or common business practices were violated. Liability in such cases shall be restricted to typical, foreseeable damage. There shall be no liability for loss of prospective profits or damage from the claims of third parties against the ordering party.

Unoptix shall not be liable, outside the obligation to deliver, for slight negligence on the part of its vicarious agents.

Liability of Unoptix for its own intentional and grossly negligent conduct and that of its vicarious agents, as well as liability under product liability law, shall remain unaffected by the above restrictions to liability. Liability for slight negligence shall be excluded.

Employees of Unoptix who are active as vicarious agents of Unoptix vis-à-vis the ordering party shall not be personally liable towards the ordering party in the case of slight negligence.

Liability of Unoptix, as well as of its legal representatives and vicarious agents, for damage from violation of life, body, or health contrary to duty shall remain unaffected.

Intellectual property rights and Confidentiality
If a third party should assert claims against the ordering party for the violation of industrial property rights, copyrights relating to the supplied products, the ordering party shall be obliged to give immediate notification thereof. Unoptix shall have the right, if applicable with the support of the ordering party, but at its own expense, to conduct all negotiations for a settlement or any legal proceedings arising therefrom.

If the supplied products have been built in accordance with designs or instructions of the ordering party, the ordering party shall indemnify Unoptix against all claims, liabilities, burdens and costs that are asserted by third parties due to violations of patents, trademarks or samples. A reasonable advance on any costs of legal proceedings shall be granted to Unoptix.

Unoptix shall be obliged to use all knowledge of company secrets and of information that can be classified as confidential it acquires as part of the contractual relationship only for the purpose of implementing this contract. Both parties shall treat all documents and information they receive in and during the fulfillment of a contract with confidentiality and for as long as such documents and information have not become generally known.

These obligations shall also remain in effect after the end of a contract and shall also be imposed on third parties in the case of permitted passing on of documents and information to third parties.

Export and Import Licenses
Products and Technical know-how supplied by Unoptix are intended for use and to remain in the country of delivery agreed with the ordering party. Re-exporting of contractual products - individually or integrated in a system - may require the ordering party to obtain a license and shall be subject to the foreign trade regulations of the Federal Republic of Germany or of the other country of delivery agreed with the customer. Regardless of whether the ordering party specifies the definitive destination of the supplied contractual products, the ordering party shall itself be responsible for obtaining any necessary licence from the pertinent foreign trade authorities before exporting such products.

Any further delivery of contractual products to third parties by the ordering party, with or without the knowledge of Unoptix, shall at the same time require the transfer of the export licence conditions. The ordering party shall be liable to Unoptix for the correct observance of these conditions.

Dispute Resolution
The European Commission provides an online dispute resolution platform (OS) which you can find at http://ec.europa.eu/consumers/odr/. We are not obliged or willing to participate in a dispute settlement procedure before a consumer arbitration board.