Account

How do I create an account?

What should I do if I forget my password?

How can I avoid my account being compromised?

Products

How can I check product availability?

How long will be the processing time?

How can I confirm product compatibility?

Can I get advice on network solutions?

Can I install Unoptix transceivers in Cisco, Huawei, HP equipment without affecting the warranty?

Can I get a discount if I order large quantities?

I can not find the product I need.

Delivery

Does Unoptix provide international delivery?

Can I get exact delivery time of the product?

Do you offer free delivery?

Do I need to pay for the custom & import fee?

How long will the delivery take?

Can I track my package?

Orders

I paid for my order, why is the order status still pending?

What should I do if I want to cancel my order?

How can I change items in my order?

How do I know if my order has been received?

What should I do if I don't receive an email confirming the order?

How can I get the order invoice?

Return

What if I'm not satisfied with the product?

Do you offer warranty for your products?

If I receive an incorrect or defect product, how can I return it?

When can I get my refund back?